PRODUCT
You can log on to our website: www.keoshaindia.com or place orders via Instagram (direct message). In case of any assistance required, please call/WhatsApp us on +91 9528640429. We can also be contacted via email at orders@keoshaindia.com
If you order multiple products with different dispatch dates, all the products are shipped as one shipment, once your complete order is ready.
However, if you wish to receive some products earlier, please email us at orders@keoshaindia.com or call us at +91 9528640429.
Yes, customization is possible in terms of colors, sleeve and other minor adjustments. For any customization request, we request you to contact us at +91 9528640429 or email us at care@keoshaindia.com.
In case a customization is required such as color, sleeve
adjustments, etc, there will be an additional customization charge applicable and will be added to the final billing amount. For any such customization, we request you to contact us at +91 9528640429 or email us at orders@keoshaindia.com
In case the product was bought on sale, an additional charge for customization/alteration is applicable
For all products shopped from a multi-brand outlet, please contact
the same multi-brand outlet for alterations.
SIZE
We refer to our standard size chart as displayed on the product page. However, we encourage you to send your measurements after placing an order to have the product made specifically to your size. In case of any questions regarding the size chart, feel free to contact us.
We would love to design our products based on your requirements. You can connect with us over a scheduled call and send us your measurements after placing an order to have the product made specifically to your size. For any questions, we request you to contact us at +91 9528640429 or email us at orders@keoshaindia.com
SHIPPING & DELIVERY
Every piece is handcrafted at the studio and goes through multiple processes before we are able to create the perfect piece for you. Usually, the time frame will be anytime between 20-25 business working days. In case of urgent orders, you can call us at +91 9528640429 or email us at orders@keoshaindia.com and we shall get back to you on the same.
The shipping charges for all shipping within india is free and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.
Once the order has been dispatched, you will receive a courier tracking number on request. For additional information you can email us at orders@keoshaindia.comwith our order number.
